Terms & Conditions
Last updated: April 2026
1. Introduction
Company: Seavium SAS, RCS Marseille n° 928 993 781
Registered Office: Jardins Orélys D, 61 Avenue de la Fourragère, 13012 Marseille, France
Contact: sales@seavium.com
These Terms & Conditions (“Agreement”) govern the access and use of the Seavium digital platform, including its related artificial intelligence modules (including Sonar, CharterFinder, Nautilog.ai, and any successor modules) (collectively, the “Platform”).
This Agreement supersedes any prior NDA, services agreement, or verbal understanding between the parties, solely to the extent that such prior agreements relate to the access and use of the Platform. NDAs or other agreements unrelated to Platform usage remain in full force.
By accessing the Platform, the User accepts these Terms in full. Seavium is a private, invitation-based platform. Continued access constitutes acceptance of this Agreement.
2. Definitions
User: any individual or legal entity accessing the Platform on a professional basis.
Charterers: Users searching for, comparing, or booking offshore vessels.
Owners: Users listing vessels or providing operational or technical data.
Brokers: maritime intermediaries using Seavium to source vessels or clients.
Paid User: a User belonging to a company with an active, paid subscription.
Free User: a User accessing the Platform without a paid subscription. All Users are professionals acting within the scope of their business activity.
Confidential Information: any non-public commercial, operational, technical or project-related information exchanged via the Platform or directly with Seavium, as defined in Section 10.
3. Scope of Application
This Agreement applies to all Users worldwide. Seavium operates as:
a SaaS data and intelligence platform;
a digital facilitator connecting Owners, Charterers and Brokers;
a broker or co-broker, only when explicitly confirmed in writing or when the brokerage trigger clause applies (Section 14).
Seavium is not a party to chartering contracts concluded between Users.
4. Services Provided
The Platform provides, among others:
a real-time vessel database (AIS, technical specs, ownership and availability data);
AI-powered matching, route analysis, predictive suggestions and sister-ship recommendations;
project management dashboards and secure communication tools;
optional brokerage support (commission-based);
operational integrations (mailhook, Google Sheets/Drive environments, Notion workspaces, APIs).
Nature of Data Displayed
The Platform displays data that may originate from publicly available maritime databases and registries, Owners, Charterers, Brokers or their affiliates, licensed third-party data partners, and AIS and open maritime intelligence feeds.
Seavium does not claim ownership of raw data originating from public sources, partners or Users. Seavium claims ownership over: the Platform itself; the compilation, structuring, formatting and enrichment of data; AI-generated insights, algorithms, models, derivative analyses and metadata.
5. Account Registration & User Obligations
Registration requires a verified professional email address.
Users must provide accurate and lawful information.
Misuse or provision of inaccurate data may result in immediate suspension.
Users must not attempt to circumvent the Platform or bypass Seavium in any operation in which Seavium has intervened (see Section 14).
6. Acceptable Use Policy
Users shall not:
scrape, extract, or redistribute Platform data without written authorisation;
upload illegal, harmful, defamatory or infringing materials;
reverse-engineer the Platform;
breach sanctions, export control or maritime security regulations;
interfere with the security or availability of the Platform.
For the avoidance of doubt, all data accessed via the Platform is proprietary to Seavium or its licensors. Users may not use Platform data, outputs, or AI-generated insights as training inputs for any external system, model, or automated tool without prior written consent from Seavium.
7. Intellectual Property
Seavium remains the sole owner of the Platform, its code, models, AI systems, interfaces, designs, database structure, schema, compilation, formatting, and all derivative analytics or outputs that do not reveal a User’s confidential data.
Users retain ownership of their raw data (fleets, technical sheets, contracts, availability, attachments). No User may reproduce, modify or distribute the Platform or its components without prior written approval from Seavium.
8. Data Protection & GDPR
8.1 Roles
For User account and personal data (name, email, login data): Seavium acts as Data Controller, determining the purposes and means of processing.
For operational data about vessels, projects or fleets uploaded by Users: the relevant User acts as Data Controller, and Seavium acts as Data Processor on their behalf.
8.2 Sub-processors
Seavium uses the following sub-processors, each bound by strict confidentiality and data processing agreements:
OVH France — mailhook hosting;
Supabase (USA/EU) — vessel and operational data;
Clerk — authentication;
Google, Notion, Salesforce — encrypted operational processing only.
Seavium will provide 30 days’ written notice before engaging any new sub-processor. Users may object in writing within 15 days.
8.3 Data Security
Data encrypted at rest (AES-256) and in transit (TLS 1.3).
Access restricted to authorised Seavium personnel.
All access is logged and monitored.
8.4 Data Transfers
Data may be transferred outside the EU under Standard Contractual Clauses (SCCs) and supplementary encryption safeguards.
8.5 Retention
Operational data stored only for the performance of services.
Raw emails and attachments auto-deleted within 15 days unless linked to an ongoing operation.
Full deletion available upon written request, executed within 5 business days.
User account data retained for 24 months following account deletion or last activity, then securely deleted or anonymised.
8.6 Breach Notification
In the event of a personal data breach, Seavium shall notify the relevant supervisory authority (CNIL) within 72 hours of becoming aware of the breach, in accordance with Article 33 GDPR. Where the breach is likely to result in a high risk to Users’ rights and freedoms, Seavium will also notify affected Users without undue delay.
9. Subscription, Payment & SLA
Subscriptions follow the tiers published on www.seavium.com. Payment is processed via Stripe, Qonto or SEPA. Late payments may result in suspension. Prices may be adjusted with 30 days’ notice.
Service Level Agreement (SLA)
Seavium commits to 95% monthly platform availability, measured on a calendar-month basis. This commitment excludes:
planned maintenance (notified in advance);
third-party provider outages (including Supabase, Clerk, OVH);
force majeure events;
cyberattacks or network disruptions beyond Seavium’s reasonable control.
In the event of availability falling below 95% in any given month due to causes attributable solely to Seavium, affected Paid Users may request a pro-rata service credit for the period of unavailability.
10. Confidentiality
Confidential Information includes any non-public operational, technical, commercial or project-related data accessed within the Platform or exchanged directly with Seavium.
Confidentiality obligations survive 3 years after termination of this Agreement.
11. Visibility & Marketing
By using the Platform, Users acknowledge that Seavium may list their company name as part of its network and reference them as a client for commercial and marketing purposes. This visibility is part of the consideration for access to the Platform, including free-tier access.
Users who do not wish to be listed may opt out by sending a written request to sales@seavium.com. Seavium will process such requests within 10 business days.
In all cases, no confidential or proprietary data will be published without the User’s prior written validation. Only aggregated or anonymised insights may be used without specific consent.
12. User Due Diligence & Liability
Users are solely responsible for verifying vessel certifications, suitability, safety and compliance, insurance coverage, and contractual terms directly with Owners.
Seavium is not liable for losses arising from inaccurate third-party data, operational decisions, vessel performance, platform downtime, or cyberattacks.
Seavium is not liable for indirect, consequential or punitive damages of any kind.
Total liability of Seavium to any Paid User is capped at one month of subscription fees actually paid. This cap does not apply in cases of gross negligence (faute lourde) or wilful misconduct (dol) by Seavium, for which liability remains governed by applicable French law.
13. Suspension & Termination
Seavium may suspend access for material breach, illegal activity or non-payment. Users may close their account at any time. Upon termination, data will be deleted subject to applicable legal retention obligations.
14. Brokerage Framework & Anti-Bypass Clause
14.1 Default Commission Rule
Unless otherwise agreed in writing, all brokerage operations facilitated by Seavium are subject to a 2.5% commission (ex-VAT), with a 50/50 split with any external co-broker where applicable.
14.2 Paid Users — Direct Contact Permitted
Paid Users may contact Owners directly through the Platform or external channels without triggering a commission, unless Seavium explicitly intervenes in the operation by providing consulting, introductions, or operational support.
14.3 Free Users — Commission Automatically Applies
All Users of the Platform access it in a professional capacity. If a Free User sources a vessel or Owner via Seavium, any resulting charter fixture triggers a 2.5% commission payable to Seavium. Free Users are deemed to have accepted this condition upon account creation.
14.4 Brokerage Trigger Clause
A commission becomes due when Seavium is involved in a project in any of the following ways:
email exchanges relating to a specific operation;
WhatsApp, messaging or phone communications regarding vessel sourcing;
operational guidance, vessel shortlists or technical validation;
introductions to Owners or Charterers;
sharing of availability, routing suggestions or vessel data.
Seavium shall notify at least one party to the operation — preferably the Owner — in writing (including by email) when it considers itself involved in a project and a commission trigger has been activated. This written notification constitutes formal notice of Seavium’s involvement and commission entitlement.
Once triggered, the commission obligation survives any subsequent direct negotiation between the parties, any change in vessel, scope or dates, and any upgrade of the User from Free to Paid status after the trigger event.
14.5 Anti-Bypass Clause
Users shall not, directly or indirectly, circumvent Seavium after receiving vessel information, reroute negotiations to avoid commission, introduce intermediaries to bypass Seavium’s involvement, or complete a chartering operation outside the Platform after Seavium has intervened and provided written notification under Section 14.4.
Violation of this clause entitles Seavium to invoice the full 2.5% commission to the Owner, the Charterer, or both, as applicable.
15. Dispute Resolution
15.1 Amicable Resolution
The parties shall attempt to resolve any dispute informally before initiating formal proceedings. A formal written notice of dispute must be sent to the other party, allowing 30 days for resolution.
15.2 Governing Law
This Agreement is governed by French law.
15.3 Jurisdiction
For disputes between French-registered entities or where both parties consent, exclusive jurisdiction is conferred upon the Commercial Court of Marseille (Tribunal de Commerce de Marseille), France.
15.4 International Disputes
For disputes involving at least one non-French party, and where the amount in dispute exceeds €50,000, either party may elect arbitration under the Rules of the International Chamber of Commerce (ICC), Paris. The language of arbitration shall be English. For disputes below this threshold, or where no election is made, the Commercial Court of Marseille retains jurisdiction.
16. Force Majeure
Seavium is not liable for failures or delays caused by events beyond its reasonable control, including but not limited to natural disasters, cyberattacks, network outages, governmental restrictions, pandemics, or third-party provider failures.
17. Amendments
Seavium may amend these Terms at any time with 30 days’ notice to Users via email or in-app notification. Continued use of the Platform after the notice period constitutes acceptance of the amended Terms.
18. Entire Agreement
These Terms represent the entire agreement between Seavium and the User with respect to the access and use of the Platform. They supersede all prior agreements, including any NDAs or service agreements, solely to the extent that such agreements relate to Platform usage. Any prior agreements governing matters outside the scope of Platform access remain unaffected.
By creating an account using a professional email address, you confirm that you are acting on behalf of your organisation and that your organisation accepts and is bound by these Terms & Conditions in their entirety.
